Powersports Federal Compliance and Ethics Certification

This legal compliance training course is designed to be a comprehensive overview for salespeople, management, and F&I managers. It includes ethics training to increase morale, sales, profits, and CSI scores.

Highlights & Objectives

The most comprehensive compliance training for powersport dealerships and employees.

100% Test Scores Required to Graduate

Every student signs a Powersports Code of Ethics. Fully Document a culture of compliance.

All training, testing and certification activity date and time stamped and saved for 3 years

Role Specific for BDC, Sales, Desk, F&I, and Management

Higher rated (some reviews below were provided by College of Automotive Management students)

Meet FTC Standards for training dealership employees

Individual and Group subscription pricing available

Included Content

1. Copyright & Trade Secret Acknowledgement & Agreement

2. Introduction and Welcome to Legal Compliance Training

3. Part 1: Why Compliance Matters and Risk of Non-Compliance

4. News Story - Oklahoma Yamaha Dealership Bosses Found Guilty of Fraud - (00:30)

5. Part 1: Examples of Deceptive Practices

6. News Story - Police arrest dealership managers and employees accused of fraud (2:18)

7. Part 1: Understanding Forms of Payment Packing and the Consequences

8. Dealership Legal Compliance Part 1 Exam

9. Part 2: TILA - Truth in Lending Act. Hidden Finance Charges

10. Part 2: Hidden Fees, Overcharging Fees, and Excessive Fees

11. Part 2: Credit Application Best Practices - Employment and Income Fraud Consequences

12. Part 2: Suspicious Activity Reports (SARs)

13. What is Your Opinion so Far?

14. Part 2: New or Used? Vehicle Use and Accident Disclosures

15. Part 2: Vehicle History Disclosure Case Examples

16. News Story - Indianapolis Dealership Under Investigation for Odometer Fraud in (4:28)

17. Dealership Legal Compliance Part 2 Exam

18. Part 3: Rules affecting Credit Reports

19. Part 3: Purchase Proposal Forms, 4 squares, F&I Menus and Base Payment Calculations

20. Part 3: Adverse Action Notices

21. Part 3: Risk Based Pricing Notices and Requirements

22. Part 3: Deferred Down Payments

23. Part 3: Negative Equity Rules and Guidelines

24. Part 3: Customer Copies and Disclosures

25. Part 3: Co-Signer Notices and Requirements

26. Dealership Legal Compliance Part 3 Exam

27. Part 4: Retention Rules for Consumer Credit Information

28. News Story - Example of why follow Retention Rules. FBI seizes files from car dealership (1:07)

29. Part 4: Privacy Notices and the Graham-Leach-Bliley Act (GLB)

30. News Story - Houston PD cracking down on ID fraud at car dealerships in 2021 (2:15)

31. Part 4: Information Safeguards Rule

32. Ignite Consulting Partners - Monthly Newsletter - Sign Up!

33. Part 4: OFAC Screening and SDNs

34. Download: OFAC Report Example (1 Page)

35. News Story - 23 people charged in connection with auto dealer fraud network in 2020 (1:35)

36. Part 4: Red Flags Rule and Protection from Identity Theft

37. Download: Red Flags Worksheet Example (1 Page)

38. Download: High Risk Red Flags Report Example (1 Page)

39. Download: Low Risk Red Flags Report Example (1 Page)

40. Part 4: Form 8300 - Cash Reporting Rules and Requirements

41. Dealer Legal Compliance Part 4 Exam

42. News Story - Scam, Deal or No Deal. A decade long legal battle.

43. Part 5: Advertising - Truth in Advertising

44. Part 5: Advertising Leases

45. Part 5: Advertising Down Payments

46. Part 5: Advertising Former Price Comparison Rules

47. Part 5: Advertising Free Goods and Services Offers

48. Part 5: Advertising Credit Offers

49. Part 5: Advertising Guaranteed Financing Claims

50. Part 5: Advertising Bait and Switch

51. Part 5: Clear and Conspicuous Advertising

52. Part 5: Potential Penalties for Advertising Violations

53. News Story - Former Pinellas County car dealer sentenced to 10 years in prison for fraud (1:46)

54. Dealership Legal Compliance Part 5 Exam

55. Advertising Best Practices Test

56. News Story - Dealership's Fraud Deposition (3:05)

57. Part 6: Magnuson-Moss and Uniform Commercial Code (UCC) and Other Warranty Rules

58. Part 6: CAN-SPAM Act and Email Marketing

59. Part 6: Do Not Call Rules, TSR and Registries

60. Part 6: Text Messaging Rules

61. Dealership Legal Compliance Part 6 Exam

62. News Story - Largest Dealer makes local 2 News Investigate (4:57)

63. Part 7: Ethics vs. Compliance. What is the Difference?

64. Part 7: Personal Ethics , Your Definition of Selling! Bonus Sales Training Content - Complimentary

65. Part 7: Ethical Meet and Greet Strategy - Bonus Sales Training Content - Complimentary

66. What have you learned so far?

67. Legal Compliance Part 7 Exam

68. Congratulations on Completing this Course - Please Rate your Employer for Providing it!

69. Your Turn - What has legal compliance training done for you?

70. Download: Links to Federal and State Laws & Regulations (8 Pages)

71. Code of Ethics & Acknowledgement of Compliance Training

72. Certificate

Reviews

“I think the content is excellent. This training is clear and concise. Unfair and deceptive practices can occur even unintentionally. This course has brought to light the importance of integrity and honesty in dealership practices”

Crysten Snedigar – Top Producing Harley Davidson F&I Manager and F&I Income Development Consultant to Powersports Dealers Nationally

“This course is excellent, best compliance training we've had. The two that standout that I feel were inferior to yours is Zurich and the AFIP certification course. This course helps build trust.”

Mike Schwartz, General Manager

“I have been involved with AFIP and JMA certification and find this certification the best in its delivery and presentation with content being better and increased retention of material. Appropriate for all dealership employees.”

Brian Murphy (GM of F&I Operations)

“Excellent Course. I would recommend it to anyone in the business.”

Jon B., Used Car Sales Manager

“This course Compliance and Ethics has already been beneficial to my career. This will protect the dealership and importantly promote a friendly environment that will grow. Yes (I've taken other compliance courses), Auto Advisory, This course has been far superior and far more detailed. Excellent Rating, All around.”

Sonny Baldassanno, General Sales Manager

“Compliance and Ethics is an excellent course; the course material is great and the videos help keep it interesting. I did a compliance training with JM&A in Florida. Very similar, great content, only they didn't show video clips to help really bring home the point. Overall, Good Rating.”

Trent Turner, Finance Manager

“Compliance & Ethics, Excellent. It opened my eyes to a lot of areas of opportunity to always get better and evolve in the industry. It's helped me try to build a more desirable image for myself and for my dealership. I did (compliance) at JM&A. This is more in-depth analysis with real world situations. The other course was just reading through the regulations.”

Berdj Hakverdian, F&I Manager

“Excellent, very informative. The course taught me additional compliance and ethics that I can implement in our day-to-day business, allowing me to protect myself, my employer, and the customer. JM&A was similar but geared more towards Finance and Insurance, this course was more full spectrum and more informative. Excellent, Very Informative.”

George Dunbar, Sales Manager

“This Course of Compliance and Ethics is Excellent. While giving the basic compliance that needs to be adhered to it also reminds us of the human factor. My last dealership that I was at for 10 years impressed the importance of ethics and had constant training through KPA (I believe this was the name of the program). This program basically the same but the way this is set up seems to be a smoother way to go through it. Excellent Rating.”

Steven Majick, Sales Manager

“The Compliance and Ethics course is excellent, especially the videos. The course gives you the knowledge necessary to build trust with clients and do the right things involved with the laws and regulations established by the DMV, state and federal governments. This will allow me to save the company money by avoiding lawsuits... I have had this training before with online and formal training in a classroom and by outside companies... Everyone was different but this one was by far the best because of how comprehensive it was and how much information it covered in one course.”

Lee Maehlman, Sales Manager

“This course Compliance and Ethics is a good course. This course makes me more confident. It allows me to answer questions that arise throughout the year or that other members of the dealership may not know. I am confident already in my knowledge, this supplements it. I took the Association of Finance and Insurance Professionals (AFIP) course last year. That was extremely hard to get through as information was just read out loud to us and we were supposed to read a book and learn it all on our own. This is more interactive and helpful.”

Fred Simon, Fleet/Finance Manager

“This program offers a clear breakdown of the critical regulations that will help me be the best employee that I can be. I have renewed my knowledge of how to address new and used vehicles, the contracts, credit applications, forms of sales, certificates, DMV records, and legal agreements. This program shows that customer-employee relations are the foundation of a successful business. I received similar training in this subject before... this program was insightful, clear, and useful. I would give this program excellent ratings.”

Haim Bushy, F&I Manager

“The Compliance and Ethics course was excellent training. Highly recommend - very detailed and practical. I have had training and 2-day courses for ethical behavior with the association of finance and insurance professionals (AFIP). This course was more detail and was not necessary to go to a two day class.”

Hassan Movahedzadeh, F&I Manager

“I've learned a lot about what's compliant and what's not. This course was easy to go through and understand. Also, the topics were well broken down. I had different training two years ago and it wasn't an online course. This online course is much better. I give this course an excellent rating.”

Kevin Lee, Finance Manager

“I rate this as excellent. The material was engaging and concise and user-friendly. When F&I Managers are aware of compliance laws it allows a speedier paperwork process which in turn leads to better customer satisfaction. Good CSI, leads, referrals, repeat business and happy customers. I trained with AFIP it was boring, not engaging and I did not learn as much. They focused on things that were not part of the day-to-day responsibilities. I do not think that the two compare as this training is hands down better.”